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Terms and Conditions

Acceptance of terms and conditions

Welcome to Toyriffic. The following document contains important information to help protect the rights and responsibilities of all parties involved.

By ordering online, you agree to our terms and conditions outlined on this page.

Before purchasing, you will have read and agreed to all of the warranty and refund policies, postage & shipping information and payment detail. Please read them carefully. Toyriffic reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you.

Your order constitutes your agreement to follow these rules and you are thereby bound to them. If you do not agree to the below terms and conditions set out then please do not use or purchase any products from us.

Customer Service

We are committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order in time we will arrange a refund or if possible, notify you to arrange an agreeable alternative item.

Please check your receipt/order confirmation carefully to ensure your order is correct. This receipt/order confirmation is required for any returns or later queries. If there are any errors on this receipt/order confirmation, please contact us immediately (info@toyriffic.com.au) to address any concerns.

Users using the checkout pages or using the various contact forms such as Enquiry or Catalogue download may have their email addresses added to our subscription list. Users are free to unsubscribe at any time by using the link on any mail outs.These email addresses will not be shared with any third party.

Online Orders

Please make sure when ordering online that you are happy with your order. Once placed, changes and cancellation of any order is not possible once the order has been picked for despatch as our automated processes make it almost impossible to stop or find your order to cancel. If your order has not yet been picked, we will be able to stop the order. Please contact us as soon as possible to find out the status of your order and to see if it is possible for changes or cancellations. If you parcel is already being processed and you no longer want the order, you will need to arrange postage back to us at your expense and we will be able change or cancel the order. Shipping paid is non refundable!

In the case where goods were purchased online, the following conditions apply.

DOA (Dead on Arrival): if your product does not work on arrival before any use then you may return the goods free of charge (Australian Orders only) and we will supply a replacement or refund pending inspection. A Returns Authority number is required before an item will be accepted as a return. Please contact us at info@toyriffic.com.au.

Wrong Goods Supplied: if the products you receive are different from the products listed on the receipt/order confirmation, we will arrange postage back to us and resend the correct item or issue a refund.

Manufacturer Warranty Claim: Free shipping does NOT apply for a manufacturer warranty claim.

Change of Mind: Freight costs, to return the product to us by Post/ Courier and/ or to resend the new item back to the customer are covered by the Customer. Goods must be shipped in a strong box to avoid being damaged in transit.

Stock Levels

Stock levels shown are a guide only. Our online inventory system is updated regularly. If you purchase an item that is no longer available, we will contact you as soon as possible to offer a refund or an acceptable substitute. 

Personal Shopping Only and Limits

This website is for personal shopping only. If quantities ordered exceed what we regard as being normal personal shopping quantities, we reserve the right to cancel the sale. Please contact us if you wish to place an order for larger quantities.

Limitation of Liability

Toyriffic does not accept liability for loss, injury or damage caused by the use or the product in a manner not designed, recommended nor intended by the manufacturer. Toyriffic does not accept liability for consequential loss, nor for injury or damage caused by circumstances beyond our control, including but not limited to misuse, neglect, excessive use, alteration, modification, defective installation, maintenance or repair of the product. Whilst care is taken, Toyriffic will not be directly liable for any loss, theft or damage to any goods.

Submissions

Toyriffic welcomes any comments regarding this company. Any comments, notes, feedback, messages, ideas, suggestions or other means of communication sent to Toyriffic shall be and remain the exclusive property of Toyriffic. Toyriffic reserves the right to reproduce, disclose and publish any material you submit for any purpose, without constraint and without any means of compensation.

Disclaimer

Toyriffic does not accept liability for consequential loss, nor for injury or damage caused by circumstances beyond our control, including but not limited to misuse, neglect, excessive use, alteration, modification, defective installation, maintenance or repair of the product. Toyriffic does not accept liability for loss, injury or damage caused by the use or the product in a manner not designed, recommended nor intended by the manufacturer. 

The user/purchaser is waiving the seller any responsibility for any damage or injury incurred as a result of riding any of the GMX Motorbikes.

Parent supervision is mandatory for any persons intending to use our products under the age of 16. Helmets and other protective gear set out in your owner’s manual are to be worn by the rider during all times when riding these vehicles. It is the user's sole responsibility to ensure that the bike has been configured safely and thoroughly checked before riding.

Product Information

Toyriffic attempts to be as accurate as possible in providing product information. However, we cannot warrant that the information and prices are current, reliable, accurate or error-free. If you are unsure about the validity of the information or pricing, or notice any errors or inconsistencies, please contact Toyriffic for further confirmation. All pictures contained within our advertising material are for illustration purposes only. Manual illustrations are for demonstration purposes only. Illustrations may not reflect exact appearance of the actual product. Specifications are subjected to change without notice.We have done our best to display all products and images as accurate as possible with the appropriate colours listed in the product descriptions. However the colours you see will also depend on the monitor and colour settings you have set, so there is no guarantee that the colours listed will be the same as what you receive.

Error Correction and Inaccuracies

We make every rational effort to present accurate information on this site, the information may contain typo-graphical errors or inaccuracies that may not be complete or current. So consequently we reserve the right to change any relevant information, errors or inaccuracies at any time without notice. (This may include whilst and after you have finalized an order.) These inaccuracies may be relevant to product descriptions, availability and pricing. Manual illustrations are for demonstration purposes only. Illustrations may not reflect exact appearance of the actual product. Specifications are subjected to change without notice.

Other Terms And Conditions

Lay-bys and lay-by payments are not accepted online.

This website serves as a guide to products that are generally available at Toyriffic. In some cases, online prices may not match in store prices.

Toyriffic may in its absolute discretion decline to accept an order from a customer and refund any monies paid.

Occasionally, some items shown on this website will sell out without notice. We will remove any items no longer available and or adjust stock availability for items as soon as possible. In addition, item colours and styles are refreshed regularly. This means that in some cases older models may be displayed that are no longer available.

Credit card payments are charged at time of order. All orders are to be fully prepaid prior to fulfilment. Once orders are fulfilled, we will despatch.

Unless otherwise specified, all prices displayed are for a single item or an each price. For illustration purposes, we may display more than one item in a single image. The price shown is for one only of the items shown. Where items are indicated as Randomly Assorted, the item sent may be the item shown or another similar item from the currently available assortment.

While every effort has been made to ensure the information and pricing on this website and in emails sent by us is accurate, errors may sometimes occur. We will correct any errors as soon as possible. We reserve the right to alter prices if we have inadvertently published an incorrect price or postage. If this happens and the item has been been purchased, we will contact you and notify you of the correct price or postage and determine if you wish to proceed at the correct price or postage or cancel your order.

Assembly may be required for some items. Bicycle and wheeltoys supplied partially assembled. Display accessories are not included in the sale price. Unless specified batteries are not included and where assortments are shown, prices quoted are for each individual item.

We reserve the right to restrict quantities sold. Savings shown are a guide only.

We are not responsible for any typographical or computer errors. If an error occurs during the checkout or payment steps, we will contact you to resolve the problem or cancel the sale and refund any amounts paid.

Radio control kits do not include radio gear or batteries unless specified. Contents of hobby kits and package deals vary - please check instore. Ready to Run models come prebuilt - Batteries, Charger, Fuel and other accessories are not included unless specified.

Demonstration internet links referred to in this website are not endorsed by Toyriffic.

Email addresses submitted will only be used by Toyriffic for promotional and newsletter purposes. Subscribers may be automatically entered into any current online competitions we run.

We reserve the right to cancel or limit any subscription at any time.

Privacy

Toyriffic treats all customer information in accordance with our Privacy Policy. Please review our Privacy Policy for further details.

Delivery

Delivery of products will be subject to our Delivery Policy. Please review our Delivery Policy for further details.

Returns

Return of products will be subject to Return Policy. Please review our Return Policy for further details.